At BT, delivering an outstanding customer experience is at the heart of everything we do – and we rely on the people in our contact centres to make it happen.
They keep our customers
Helping them make the most of our amazing products and services, and working to put things right if they go wrong.
Join us and you’ll be the voice of BT. You’ll become a brilliant, highly trained communicator, and get the support you need to make a real difference every day.
Find out where you could fit in, and what’s in it for you.
We have 23 contact centres across the UK, all with a variety of positions available.
So whether you’re looking for something permanent, or a temporary job that you can fit in around college or family commitments, there’s a good chance we’ve got a place for you.
If you join us on a temporary contract, you’ll be managed through our relationship with Manpower, one of the world’s best-known providers of people to business. But regardless of whether you’d prefer to work on a permanent, temporary, full-time or part-time basis, all employees do the same work, and receive excellent benefits and rates of pay.